> For the complete documentation index, see [llms.txt](https://docs.chirpwireless.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chirpwireless.io/alarm/chirp-alerts-app.md). # Chirp Alerts App Your sensors don't wait for you to be at a screen, and neither should your alerts. The mobile app puts your home's alarms straight on your phone — and when something serious happens, it doesn't just buzz once and hope you notice. A critical alert rings with an alarm sound and keeps going until you check it, even if your phone is on silent. Think of it as the difference between a text you might glance at later and a smoke detector going off. The app delivers both: gentle, quiet notes for the everyday stuff, and a loud, can't-miss-it alarm for the emergencies. ## One app for home and business The app you install is called **IoT Alerts**, and the first time you open it, it asks how you'll use it. For your Chirp smart home, choose **Home Use**. That tells the app to sign you in to your Chirp account and show your home's alerts. (The other option, Business Use, is for the Kilo platform — you won't need it for your home.) ## Get the app * **iPhone:** [App Store](https://apps.apple.com/us/app/chirp-alerts/id6756504956) * **Android:** [Google Play](https://play.google.com/store/apps/details?id=io.chirpwireless.alarm) You might see the app listed under the name **Chirp Alerts** while the new name rolls out — it's the same app, so go ahead and install it. After it's open, pick **Home Use**. It's the same Chirp login you already use. Whatever email and password (or Google or Apple sign-in) gets you into Chirp on the web works here too, and you'll see the same homes you already belong to. ## Why critical alerts can wake your phone Phones normally keep notifications quiet when they're on silent or in a Focus / Do Not Disturb schedule — which is great for spam, but not for a flooding basement. Apple only lets a handful of trusted apps override that, and the IoT Alerts app has been granted that **Critical Alerts** approval. So when you mark an alarm as critical, it can ring through even a silenced phone — as long as you say yes to the alert permission when the app asks. The everyday alerts still respect your quiet settings. Only the critical ones break through. [Alert Behavior](/alarm/chirp-alerts-app/alert-behavior.md) walks through exactly what each level does. ## A few examples * **Basement water leak** → set it **critical**. Your phone rings like an alarm clock until you look. * **Garage door still open at bedtime** → set it **important**. A noticeable notification nudges you, no full alarm. * **Front door opened during the afternoon** → set it **information**. A quiet note you'll spot when you next pick up your phone. ## What's inside the app * **Inbox** — every alert and whether it's still active. Resolve the ones you've handled or clear old ones. * **Alert Definitions** — the alarms you set up on the web. Flip any one off from your phone if it's getting noisy. * **Home switching** — belong to more than one home? Switch between them from the menu. ## Where to do what You build and fine-tune your alarms on the Chirp web platform; the app is where they land and where you respond. * **On the web:** [Set Up a Home Alert](/alarm/set-up-a-home-alert.md) · [Escalation Chains](/alarm/escalation-chains.md) · [Notification Severity](/alarm/notification-severity.md) · [Manage Contact Methods](/alarm/manage-contact-methods.md) * **In the app:** [Getting Started](/alarm/chirp-alerts-app/getting-started.md) · [Alert Behavior](/alarm/chirp-alerts-app/alert-behavior.md) · [Managing Alerts](/alarm/chirp-alerts-app/managing-alerts.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.chirpwireless.io/alarm/chirp-alerts-app.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.