> For the complete documentation index, see [llms.txt](https://docs.chirpwireless.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.chirpwireless.io/alarm/chirp-alerts-app/managing-alerts.md).
# Managing Alerts
Once alerts start landing on your phone, the app gives you everything you need to deal with them on the spot — no need to open a laptop. There are two tabs: **Inbox** for the alerts themselves, and **Alert Definitions** for the alarms you've set up.
## Inbox
The **Inbox** lists every alert for the home you're currently viewing, newest first, and refreshes itself while the app is open — so new alerts just appear.
Each one shows:
* **What happened** — the alert title and message
* **When** — the time it fired
* **Whether it's handled** — a red dot for still-active, green for resolved
### Marking an alert as handled
Tap an active alert to resolve it. You'll get a quick confirmation, then it's marked **resolved for the whole home** — the dot turns green, everyone else sees it as handled, and any further escalation stops. It's the same as tapping **Dismiss & Acknowledge** on the alarm screen.
A good habit: only resolve an alert once it's genuinely sorted, since resolving it calls off the alert for everyone else too.
### Clearing one out
Swipe left on an alert to remove it from your list. There's a confirmation first, since this clears it from your inbox for good.
## Alert Definitions
The **Alert Definitions** tab lists the alarms you've created on the web. Use the search box to find one by name, and the toggle next to it to **turn it on or off**.
This is the quick fix for an alarm that won't stop pinging you — switch it off right from your phone, then fine-tune it properly on the web later. You create and edit the alarms themselves on the web platform; here you've just got the on/off switch. Haven't made any yet? Head to [Set Up a Home Alert](/alarm/set-up-a-home-alert.md) to create your first.
## Switching homes (and platforms)
* **Home** — if you're part of more than one home, switch between them from the menu; the Inbox and Alert Definitions follow along.
* **Platform** — under **Settings → Platform** you could switch to Business (Kilo) mode, but that signs you out and is meant for the Kilo platform, not your home.
## Close, resolve, delete — what's the difference?
| What you tap | What happens | Where |
| ------------------------- | ---------------------------------------------------------------------------------- | ----------------- |
| **Close** | Quiets the alarm on your phone only — the alert stays active and keeps escalating. | Alarm screen |
| **Dismiss & Acknowledge** | Quiets the alarm and resolves it for the whole home. | Alarm screen |
| **Tap to resolve** | Resolves the alert for the whole home. | Inbox |
| **Swipe to delete** | Removes the alert from your inbox for good. | Inbox |
| **Toggle off** | Stops an alarm from firing until you turn it back on. | Alert Definitions |
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